Issue #22

Issue 22 of D365 Marketing Weekly

We’ve reached Issue 22 of the newsletter. I’ve got content from Vivian Voss, Kelly Simpson, and the CXP User Group for an upcoming event. Thanks to everyone who has subscribed, it’s fantastic that the numbers just keep growing!

As always, if you spot anything you think would be worth a mention, just let me know by emailing [email protected]. Always good to know of others posting about D365 Marketing or if you see anything else other marketers should know about.

Now let’s get on with the newsletter!

The following relate to news and articles about Dynamics 365 Marketing

When Dynamics 365 Marketing becomes Dynamics 365 Customer Insights – Journeys

VIVIAN VOSS

A great post from Vivian Voss where she talks about the change from D365 Marketing to Customer Insights Journeys and what will change. Good to get opinions and thoughts from others who work with the product and consult with customers using the product. Great post Vivian!

A Mini Series - The Real World Benefits

KELLY SIMPSON

Kelly Simpson is a consulting with Marketing experience able to offer clients real world examples. She is using that knowledge in a new minis series where she looks at the real world benefits of using D365 Marketing. In the first one she looks at a harsh reality, the marketing silo. Looking forward to seeing more from Kelly in the future!

Send Emails Using Different Lead Recipient Fields In Journeys

MEGAN V. WALKER

Customers using Dynamics 365 are in all kinds of industries with all kinds of use cases and requirements. Standard out of the box fields can be find for one company while another may need custom fields added to tables to capture more than basic data. You may need to email the main email address sometimes, then at times send emails to a secondary email field. Did you know you can do this by setting the audience data accordingly? Let’s look at how to do it in this post

Displaying The Event Host On An Individual Event Overview Page

MEGAN V. WALKER

In my Events Portal series so far, we’ve looked at how an Events Overview page can be created, how to pass through values to an individual Event record to display the right details, and added a section to display any speakers that might be a part of the event. What about the person hosting the event who will do an introduction and maybe moderate questions? We might want to show their information too. In this post we will look at an an event team member to show who is hosting the event. Let’s get started!

If there are any upcoming events relating to Marketing, they will go here!

Marketing Day - Oslo

CXP USER GROUP

Want to join the CXP User Group for a day of Dynamics 365 Marketing learning and sharing? What is the Marketing Day? It’s a community driven event for learning and sharing. Our events are when end users and partners/consultants get together to share their experience and learn from each other. This one is in Oslo on the 14th September, so not long to plan and go. Looks like it will be a great day!

Other Marketing content you might find useful

How Marketers Can Use AI to Unlock Breakthrough Creativity

MICROSOFT WORKLAB

Not sure how old this article is, but it looks at using AI to unlock breakthrough creativity. It talks a lot about Customer Insights so I thought it might be useful given the recent news and changes!