Issue #5

Issue 5 of D365 Marketing Weekly

Already on to issue number 5, and almost 350 of you are keen and interested in getting content about Dynamics 365 Marketing and other related news. Thank you for taking the time to subscribe, and also for all of the support, it’s been wonderful!

If you spot anything you think would be worth a mention, just let me know by emailing [email protected]. Always good to know of others posting about D365 Marketing or if you see anything else other marketers should know about.

Now let’s get on with the newsletter!

The following relate to news and articles about Dynamics 365 Marketing

D365 Marketing Weekly Podcast

MEGAN WALKER

Just in case you missed it, I decided to add a podcast to go along with the weekly newsletter. Each episode will be less than 20 minutes so quick and easy to listen to while on a lunch time walk or while waiting for your morning coffee. I’ve recorded episodes for all past newsletters too. It’s available in all podcast services so you should be able to find it pretty easily. Hope you enjoy!

Change to the April Release

MICROSOFT ARTICLE

In the issue last week, I shared that the April release was out and ready to review and install. Although it’s still jam packed full of awesome stuff, there is one item that was changed last minute and didn’t quite make the timeline. The reminder feature in Journeys isn’t there, so just something to be aware of if you were indeed waiting to test it out. The April release section has been updated to reflect this.

Microsoft Release Planner

MICROSOFT

You can always check out the What’s New page or the full Wave 1/2 release notes to find out what’s coming in D365 Marketing. But have you ever checked out the release planner? You can review the plans based on the type of feature (theme) or when it’s due to come out (month). It’s a really easy to use tool, and gives you a ton of information all in one place. Make sure you check it out!

Real-time Marketing Contact Insights

MEGAN V. WALKER

One of my favourite features, that often goes un-viewed, is that of the Insights tab on a Contact record, showing information from D365 Marketing interactions. You can see an interactions timeline and breakdown of things like form visits and submissions, emails sent, clicked and opened, subscription list interactions and event registrations and check-ins. This has always been a good tool BUT only worked for Outbound interactions. Until now!

D365 Marketing Articles from Amey Holden

AMEY HOLDEN

If you don’t already know the name Amey Holden, you definitely should! The two of us have now done three chats about Wave updates when release notes come out, and plan to keep doing it to share our thoughts and impressions for Wave 1 and Wave 2 each year. She has written a TON of articles about D365 Marketing and I use many of her posts as reference on a regular basis. So take a look at her site and check out the articles she has written. Great stuff!

If there are any upcoming events relating to Marketing, they will go here!

DynamicsCon LIVE

DYNAMICS USER GROUP EVENT

This is a live in person event from May 22nd to 25th in Scottsdale Arizona in the USA. If you are lucky enough to be able to attend, this should be a packed event with a ton of sessions in the Customer Engagement area, including a couple focused on D365 Marketing.

Other Marketing content you might find useful

Google Bard: ChatGPT Competitor

CMS WIRE - PIERRE DEBOIS

I’ve mentioned Google Bard before, a competitor in the AI space very similar to ChatGPT. This articles takes a look at Bard in comparison with some of the features of ChatGPT. Bard still has a long way to go, but in Google’s defence it was released as Beta, or an ‘experiment’. Take a look if you are interested in finding out more!